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Protecting Your Privacy
At Focusworks, we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. We may also use the information we collect to notify you about important functionality changes to the website, new services, and special offers we think you will find valuable.

Registration/Collection of Information
When you first enter our site, we ask you to register with us. By registering, you provide us with information we need to confirm and process your orders, contact you in the event of a problem with an order and keep you informed of special offers and new services. We may also collect information when you engage in other activities on our site, such as placing orders, creating a shopping list or participating in any online survey or contest we may conduct. The information we collect and store includes Personally Identifiable Information, such as your name, address, phone number and e-mail address as well as Non-Personally Identifiable Information. We also receive your credit card information, which is retained only long enough to submit the charge for payment.

We may also identify the brand and version number of the browser you are using to access the site. This information is gathered for statistical purposes only and cannot be traced back to your individual account. We collect this information only to ensure that we are taking advantage of the latest web functionality possible without creating technical problems for our customers.

If you wish to cancel your registration in its entirety, please contact our customer care department.

When you register with us, at the end of the registration form, you will be asked if you want to receive e-mail notices of store promotions, new products and new services. You may indicate at that time by clicking on the yes or no button whether you want to receive such e-mail notices. If you later wish to change that decision, when you log in, you may change your account registration, including changing the election as to receipt of e-mail notices at the bottom of the Registration Page. You may also elect not to receive such e-mail notices by sending e-mail to or replying to any e-mail you receive from us with the word “unsubscribe” in the subject line.

Sharing Information With Others
We do not sell, trade, rent, or otherwise make available your Personally Identifiable Information to individuals or companies outside the company, except on a confidential basis to our affiliates and contractors as required to assist us in providing our information and products to you as you have agreed. For instance, we would share your name and shipping address with our fulfillment and delivery services. Other functions where information might be shared with affiliates and contractors include processing credit card payments, analyzing data, maintaining and upgrading software and provision of web hosting services. Such affiliates and contractors aren’t authorized to use any of your Personally Identifiable Information to which they may have access except to assist us in providing services to you. We may disclose Personally Identifiable Information as required by law or in connection with any investigation or legal proceeding with respect to fraud, misuse of any of our sites or other improper activity.

We do collect, use and disclose (and may market, sell or otherwise make available to third parties) various types of statistical information, such as total sales or total sales of a particular product for a specific period, but such statistical information would not include any Personally Identifiable Information.

If Focusworks, or substantially all of our assets, becomes a potential acquisition target, customer information may be disclosed on a confidential basis as part of the investigation and negotiation of such an acquisition and, if such an acquisition occurs, the customer information would be transferred as part of the assets of the business to the acquiror.

Links To and From Other Sites
If you arrive at our site through a link from another site or link from our site to another site, you should also review the terms of use and privacy policies of such other sites.

Use of Cookies
“Cookies” are small pieces of information generated by a website operator that are stored on your computer’s hard drive. We and most other e-commerce merchants use cookies to identify customers, to allow the merchant to recognize a customer’s computer and to keep track of how customers are navigating the merchant’s site. In addition, cookies allow us to personalize your shopping experience, such as by providing a history of prior orders.

If you prefer, your browser will allow you to set it to refuse cookies generally or to alert you when cookies are being sent and give you the option at that time to accept or reject specific cookies. However, if you refuse to allow cookies from us, we will not be able to offer you some of the features that enhance your shopping experience at our site.
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